Refunds & Returns

At Peachberry & Bloom, we care deeply about quality and customer experience. Each item is made to order with intention, and we want you to feel confident and supported when shopping with us.

Returns

We gladly accept returns within 30 days of delivery.

To be eligible for a return:

  • Items must be unworn, unwashed, and in their original condition.

  • Items must be returned with all original tags and packaging (if applicable)

  • Items must be free of damage caused after delivery.

Once your return request is approved, return instructions will be provided.

Please note:

  • Customers are responsible for return shipping unless the item is defected/ damaged or incorrect

Exchanges

If you need a different size or item, we’re happy to help.

Exchanges are accepted within 30 business days of delivery, provided the item is unworn, unwashed, and in original condition. Availability may vary depending on stock.

If an exchange is not available, a refund or store credit may be offered instead.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, we will absolutely make it right.

Please contact us within 7 business days of delivery and include:

  • your order number

  • a brief description of the issue

  • clear photos of the item

Once reviewed, we’ll arrange a replacement or refund at no additional cost to you.

Refunds

Approved refunds are issued to the original payment method.

Please note:

  • Refunds are processed after the returned item is received and inspected

  • Processing times may vary depending on your bank or payment provider

Cancellations

Because our items are made to order, orders may only be canceled or changed within a short window after purchase.

If you need to request a cancellation, please contact us as soon as possible. Once an order has entered production, it can no longer be canceled.

Questions or Concerns

Your experience matters to us.

If you have any questions about your order, a return, or anything else, please reach out through our contact page. We’re always happy to help and will do our best to support you.